Lynkevo

E-commerce agency: website development, marketing videos and outsourced customer support

  • Build
  • Create
  • Support

Our offer

From the first click to the last customer message

Three trades that cover your customers' entire journey.

01

Build

A website that turns visitors into buyers.

  • Web & App Development

    Custom web applications and high-performance e-commerce sites. Modern technologies for an exceptional user experience.

  • WordPress Websites

    Professional WordPress website creation, optimized for conversion and SEO. Modern and responsive design.

02

Create

Videos and visuals that get the click, then the sale.

  • Video MarketingNew

    Short-form videos and ads that capture attention and sell your products on social media and your store.

  • Graphic Design

    Logos, visual identities, marketing materials and social media visuals. Modern design that makes an impact.

  • Content Creation

    SEO-optimized web writing, blog articles, product sheets and marketing content that converts your visitors into customers.

03

Support

Your customers get heard. You keep time to sell.

  • E-commerce Customer Support

    Dedicated 24/7 teams that handle customer inquiries, resolve issues, and build customer loyalty. Specialized in dropshipping and online brands.

  • Virtual Assistant

    Dedicated assistants for administrative management, emails, scheduling and all time-consuming tasks of your business.

Need something outside the usual packages?

Tell us where you stand. We come back with a tailored proposal within 24 hours.

Our work

See what we build.

A selection of our web projects, and how we run the daily operations of e-commerce brands.

Build

Create

Our first marketing videos are coming soon.

Support

Customer support

Every day, we answer the customers of e-commerce brands.

  • Ticket, email and chat handling
  • Order and delivery tracking
  • Refunds, returns and exchanges
  • Disputes and complaints

Delegated management of virtual restaurant brands

We run the brands' day-to-day operations so their founders can focus on growth.

  • Daily operations: menus, prices and promotions
  • Brand management on Uber Eats and Deliveroo
  • Customer review and rating follow-up
  • Data collection and regular reporting

Digital presence for several brands

We build and run the social networks of several brands in parallel, each with its own voice and audience.

  • Account creation tailored to each niche: LinkedIn, X, Facebook, Instagram, Pinterest
  • Visuals for posts and profiles
  • Content creation and scheduling on every channel
  • Management and reporting for each brand

Our experience

We know what your customers ask. We have been answering them since 2011.

That experience shapes everything we build: sites that answer the real questions, videos that remove the real doubts.

15+

Years of experience

Since 2011, we have managed customer relations, websites and content for online brands.

100+

Supported Brands

Online stores, emerging brands and tour operators trust us with their day to day.

98%

Satisfied customers

A 98% satisfaction rate on the customer relations we manage.

7+

Languages spoken

French, English, Spanish, German, Italian, Danish, Norwegian: your customers get answers in their own language.

Testimonials

They trust us

E-commerce brand leaders, in their own words.

“Lynkevo revolutionized our customer service. In 3 months, our response time dropped by 80% and our customer satisfaction went from 70% to 98%. An exceptional team that truly understands e-commerce challenges.”

Sarah D.

Founder

Niche: Fashion & Beauty

Exclusive Newsletter

One practical e-commerce tip, straight to your inbox

Growth strategies, market trends and expert advice for your online store.

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Growth Strategies

Proven techniques to boost your sales

Market Trends

Stay at the forefront of e-commerce developments

Expert Advice

Exclusive tips from our specialists

Contact us

Describe your project. Get a proposal within 24 hours.

Website, videos, customer support, or all three. Tell us where you stand and we will come back with a proposal.

Request your free quote

Fill out this form and receive a personalized proposal within 24 hours.

Please select at least one topic.

Contact information

Address

Immeuble Nooro Tower, 4e étage
Ambohitrarahaba, Antananarivo 103
Madagascar

Hours

Mon - Fri: 8:00 AM - 6:00 PM

Sat: 9:00 AM - 12:00 PM

24/7 support available

Frequently asked questions

How long to get started?

For customer support, we typically start within 1 to 2 days. For a website or videos, the timeline depends on the project and is included in your proposal.

What languages do you support?

French, English, Spanish, German, Italian, Danish, Norwegian... Other languages available on request.

How do you guarantee quality?

Rigorous training, continuous monitoring, detailed reports and a high customer satisfaction rate.