Terms and conditions

These general terms (of sale and of use of the website) apply to all services provided by Lynkevo (Immeuble Nooro Tower, 4th floor, Ambohitrarahaba, Antananarivo 103, Madagascar, RCS Antananarivo 2010 A 01267, NIF 4001054561, STAT 70209112010004284) to its business clients. They prevail over any other client document unless agreed in writing. Accepting a quote means accepting these terms. Section 16 constitutes the terms of use of the lynkevo.com website.

Lynkevo offers in particular:

• Build: websites, web applications and online stores;
• Create: marketing videos, static creatives, content;
• Support: e-commerce customer support and virtual assistance.

The exact scope, deliverables, timelines and price of each service are set out in the quote.

Quotes are free and valid for 30 days unless stated otherwise. The order is firm when the client returns the signed quote or confirms agreement in writing (email) and, where applicable, pays the deposit.

Any request outside the quote's scope requires an amendment or a new quote.

Prices are stated in the quote, in the currency shown there. They exclude taxes, third-party costs (domain names, hosting, licenses, stock images, advertising) and bank transfer fees unless stated otherwise. Applicable taxes are borne by the client.

Unless the quote says otherwise, a deposit is due on order and the balance on delivery. Recurring services (customer support, virtual assistance) are invoiced in advance, per monthly period. Invoices are payable within 15 days of issue.

In case of late payment, penalties of 1.5% per month are due automatically, without formal notice, and Lynkevo may suspend ongoing services until payment.

Stated timelines are indicative and run from receipt of the deposit and of all necessary materials from the client. Any delay by the client in providing content, access or approvals extends the timelines accordingly.

The client provides the necessary information, content, access and approvals in good time and warrants holding the rights to the materials supplied (text, images, logos, videos, music). The client remains responsible for the legal compliance of its business and products.

The number of included revision rounds is stated in the quote. On delivery, the client has 7 days to give feedback. After that, and absent written reservations, the work is deemed accepted. Additional changes are billed.

Subject to full payment, Lynkevo assigns to the client the exploitation rights in deliverables created specifically for them, worldwide and for the legal term of protection. Third-party tools, components, templates, fonts and licenses remain subject to their own terms. Lynkevo retains its methods, internal tools and know-how.

Unless the client objects in writing, Lynkevo may mention the project and show screenshots in its portfolio.

Customer support and virtual assistance services are concluded for the term stated in the quote, then renewed automatically for monthly periods. Either party may end them with 30 days' written notice. Scope, hours and covered channels are those of the quote.

Each party keeps confidential any non-public information received from the other in connection with the service, during the service and for 3 years after it ends.

Lynkevo has an obligation of best efforts. It does not guarantee business results (sales, traffic, rankings, conversion rates). Its liability is limited to direct damage and capped at the amount, excluding taxes, actually received for the service concerned. It is not liable for indirect damage (loss of revenue, customers or data).

If a party commits a serious breach not remedied 15 days after written notice, the other party may terminate the contract. Sums due for work performed remain payable, and the deposit paid remains with Lynkevo in proportion to the work done.

Neither party is liable for failure caused by force majeure (natural disaster, general power or telecommunications outage, decision of an authority, major failure of a third-party provider). If the event lasts more than 30 days, either party may terminate the service concerned.

Each party complies with applicable data protection rules. Where Lynkevo processes data of the client's own customers (for example in customer support), it does so on behalf of and on the instructions of the client, with appropriate security measures. For data collected on lynkevo.com, see the privacy policy.

The lynkevo.com website is freely accessible. The information published on it is for information only and is not a contractual offer: every service is covered by an accepted quote. We may suspend or modify the site at any time, in particular for maintenance.

By using the site you agree not to harm its security or proper operation (intrusion, overload, mass automated collection), not to submit unlawful or defamatory content, to provide accurate information in forms, and not to reuse content for commercial purposes without written permission.

Site content is protected (see the legal notice) and links to third-party sites are the responsibility of their publishers. Lynkevo cannot be held liable for indirect damage arising from use of the site or for temporary unavailability. Data entered in forms is processed in accordance with the privacy policy.

These terms are governed by Malagasy law. The parties will try to resolve any dispute amicably. Failing agreement, the courts of Antananarivo (Madagascar) have exclusive jurisdiction, even with multiple defendants or third-party claims.